Well support

Well is a workspace for document and business work. Your organization supplies your account and determines which tools you can use.

Signing in and workspace access

Use the username and password provided by your workspace administrator. Contact that administrator if you need an account, a password reset, or access to another tool. Well does not offer public self-registration.

For questions about Well or help reaching the team, email developer support at brainai.support@gmail.com. Include your device model, iOS version, and a short description of the problem. Do not send passwords or confidential documents.

iPhone notifications

1. Open Account, then Notifications in the Well iPhone app.
2. Allow notifications when prompted. If permission was denied, open iPhone Settings and enable notifications for Well.
3. Use the test notification to check registration. Delivery also depends on your connection and iPhone notification settings, including Focus.

Appearance and password

Open Account to choose paper or glass, change the color, change your password, or sign out.

Demonstration accounts

A demonstration account opens a separate Demo workspace containing invented training documents. It can practice capture and filing, adjust its own appearance and account settings, and test a synthetic notification. It has no access to customer documents or business records.

Privacy and account data

For privacy questions or requests to access, correct, or delete account data, contact developer support at brainai.support@gmail.com. Identity verification may be required. The privacy policy explains how requests are handled.